How do I pay? MTN Mobile Money, Airtel Money, Visa/Mastercard, or cash on delivery within Kampala.

How long does delivery take? Kampala: same day or next day. Rest of Uganda: 2–4 days via courier.

Is it safe to pay online? Yes. Payments are processed by a licensed payment provider. We never see or store your PIN or card details.

Can I return an item? Yes — within 48 hours of delivery if the item is damaged, defective, or not as described. See our Returns & Refunds policy.

Who am I buying from? Independent Kampala sellers verified by ShopKampala. Each product page shows the seller’s store.

How do I become a seller? Register free from the My Account page, set up your store, and start selling.

How do I contact you? Email hello@shopkampala.com or reach us on WhatsApp.